Quick question on definitions here for those more knowledgable than me:
BA cancelled BA190 AUS-LHR back in feb.
They finally got back to me saying they're willing to cover hotels but no compensation as it was weather-related (hard to believe since BA was the only flight cancelled and the plane landed in Austin on time). Furthermore, they gave me a piece of paper at the airport stating it was due to "Operational Constraints" which to me does not sound like the weather.
Can anyone more familiar with BA clarify if Operational constraints includes the weather or not?
Thanks