Changing flights - Different fare bucket?
I'm trying to change flights (routing and dates) under SQ's free covid change policy.
When I do a dummy booking the fare difference is $1200 for the available Economy Standard fare. That's fine.
When I call to change SQ tell me the fare difference is $3000 as they have to change me Economy Flexi as there is no Economy Standard fare available.
Is this policy or does the rep not know what she's doing?