The response from Hilton Diamond begins
"We are happy to help you with this issue"
"Please contact the hotel directly"

I explained in my message that I had already contacted the hotel directly. The hotel wants to charge me high dollar cash as an independent.
So I still have a confirmed Hilton points reservation.
This is interesting. The hotel cant cancel (they aren't a Hilton yet.) The Diamond Desk says they can't cancel - talk to the hotel.
As a customer, you'd think I should be doing a lot less lifting to resolve this.

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