In the past, whenever I needed any warranty repairs doing on my Briggs & Riley suitcase, I'd drop it off with Alba luggage in Marylebone. Sadly, they closed their store down during the pandemic, and haven't got any alternative premises doing repairs yet (website now saying August at the earliest)
Before I follow the advise on their website -
https://briggs-riley.co.uk/pages/repair-options - and get a shipping quote from K2 Global, I was wondering if anyone knew of anywhere else who still do Briggs & Riley warranty repairs? London or Birmingham would be ideal, but work do periodically send me to pretty random places, so anywhere in the UK might work...