FlyerTalk Forums - View Single Post - Cosmopolita Hotel Rome, Tapestry Collection by Hilton {ITA}
Old May 7, 2022 | 1:00 pm
  #7  
hotscot
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Originally Posted by Atxtrav
I reached out to the Diamond email and the response said they cannot cancel reservations, per policy and to contact the hotel. It basically said "not our problem.".
Can you clarify please?
What policy?
Is this not a Hilton?
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