Originally Posted by
legionnaire
Its been a few days since I submitted my request for a ride. I haven't seen any emails on the topic. Is this email sent consistently? Does it take a few days after submitting the request? 2 biz days?
Your Chauffeur Service journey can be placed up to 5 days (usually 2/3 days) prior to the chosen pick up time.
If your email was correctly entered in your Manage My Booking on the Emirates website, you will receive your confirmation email as soon as Blacklane place the booking and then a bit later a TypeForm survey to indicate if you need a larger car (check your spam folder as well, it can lands here).
Otherwise, if you already communicated to EK that you need a larger car, a larger car will be booked automatically.