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Thread: Is there an escalation email for Amex? Horrible experience with them
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Old May 6, 2022 | 1:28 pm
  #7  
Dr Jabadski
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Years ago, over a span of a few years, I sent 2 or 3 certified letters by name to AmEx CEO (regarding denied SUBs). Each time I received a call (between 2 and 4 weeks later) from someone in the AmEx “Executive Office”. I believe they are the ultimate decider(s).
Originally Posted by Newuser1
… maybe the worst customer service ...
Remove the “maybe” and I’ll agree wholeheartedly .
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