FlyerTalk Forums - View Single Post - Award Change and Miles Redeposit Fees, Issues, from 1 Jul 2020 (consolidated)
Thread: Award Change and Miles Redeposit Fees, Issues, from 1 Jul 2020 (consolidated)
View Single Post
Old May 6, 2022 | 11:07 am
  #319  
JetAway
All eyes on you!
20 Years on Site
 
Join Date: Jul 2002
Location: Virginia, USA
Posts: 4,699
Originally Posted by iluvdoco
Canceled a mixed QR/QF award ticket online but the miles have yet to redeposit. I think the QF segment is causing trouble. I dmed [MENTION=450792]AmericanAir[/MENTION] on twitter as some suggested but haven't heard back. The phone agent takes forever to reach. Would I have better luck and a shorter wait time calling an overseas AA office, like their Australia office?
It's happened to me with every cancelled QF award. Phone agent told me the problem is on the QF end as award redeposits have to be handled manually and QF agents must be involved in the process. So calling is the only way to do it .
JetAway is offline  
Reply