Originally Posted by
Thrifty Scotsman
Yes, It hapened to my wife yesterday (She has the exact same issue, we both triggered Silver at the same time), she booked a couple of domestic flights yesterday (Her account shows her as Silver), but seat selection still incurs a fee, or free from 7 days out.
Hmm. I guess this is the similar issue in the link CWS has posted above. I guess you just have to keep trying to get the right person to solve it. I can imagine its quite frustrating and I'm sorry you have to waste time with something that should be done automatically.