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Thread: Is there an escalation email for Amex? Horrible experience with them
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Old May 5, 2022 | 8:00 am
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mia
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Originally Posted by Newuser1
I had Amex deduct the same bill amount of 6k on the same day.
The instructions for disputing a billing error are printed on each paper/PDF statement. Do not call. Do not email. Send explanation through the USPS to the address provided. Do not include any opinions, do not make any threats. Just state the amounts paid, the amounts refunded, and specify what you want them to do.

$300 may be the minimum required payment. There isn't nearly enough detail to know.
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