As with all things in life it's about how you sell it. The SM and Front-Line rep leveraged the "terms and conditions" and how they could not change the terms that I had already agreed to. I figured they were not given any empowerment to make such a call and just scripted lines to give customers. When I spoke with the Manager I explained that how I understand the information given to me as to "why" they couldn't there was also indeed nothing hard pressed in the T&C that states it "would not" be given. There are a lot of "we may" "we could" "we might's" but nothing stating "we will not". I compared my request to a standard price match guarantee that most if not all brick and mortar stores provide their customers. I expressed how I understand if they can not honor the price match but that they have left the customer with no alternative means to "return for refund" and re-apply as any cancellation would and could result in a 2 year waiting period to re-apply. This is when she stated she could offer me a courtesy credit for the difference, which I gladly accepted.