Originally Posted by
Soupey202
We had a cancellation and had to agree to an earlier flight (reward booking), the app shows a seat allocated but we have never had a confirmation email - there is a 125 ticket number showing. Do I need to waste another day of my life trying to speak to them or as it is the return can I just ask the desk to check it when we get to the airport (LHR) for the outbound?
The 125 number in the App is all you need, you could also try the email e-ticket option within Finnair, and see if that has 125 numbers in it. It's the blank line that is worrisome. The only minor caveat is that Apps cometimes cache data locally over short periods of time, but if you refreshed the app by pulling down then that deals with the issue.