FlyerTalk Forums - View Single Post - BA Covid-19 Flight cancellations, rebooking, and refunds | Help and advice thread
Old May 5, 2022, 12:55 am
  #3606  
s1362083
 
Join Date: Jun 2016
Location: Surrey
Programs: BA Gold, VS Gold, Eurostar CB, IHG Spire, Hilton Diamond, Bonvoy Titanium, Hertz President Circle
Posts: 435
Originally Posted by corporate-wage-slave
The Right to Care is broad brush, the factor that may apply is why the delayed departure, avoiding the overnight, doesn't work. So let's say you are going for a business meeting and that the delayed option would miss the start of the meeting. You would not have booked the travel originally if that was the outcome. If you therefore have to travel earlier for the purposes of the trip AND that requires an overnight stay, then Right to Care applies.

The expectation is that it's two to a room, but if that's not viable then it can be per person. Two work colleagues would not be expected to share, for example. Even if the £200 is the guideline, you would be best to keep it sensible, not least because BA may initially decline to pay it and you then have to escalate it to see the reimbursement.
BA is actually happy to rebook us onto the morning LH flight which avoids an overnight stay altogether. However, they are saying LH baggage policy applies, not BA. With BA we have 2x32kg and sports equipment (bikes) are included within that whereas LH is 130 EUR per person for the bikes. Is this a clear cut case where we can ask for reimbursement from BA?
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