FlyerTalk Forums - View Single Post - Last-Minute Upgrades (LMUs) - information and data points - 2022 onwards
Old May 4, 2022 | 5:30 pm
  #32  
Far Siren
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Originally Posted by MDFFlyer
What should I expect as compensation from AC?
Nothing. AC's T&C regarding last minute upgrades are pretty crystal clear:
  • Prices are based on each individual flight segment for which a Last Minute Upgrade Purchase is requested.
  • Last Minute Upgrades are not available on all flights and markets and subject to availability in the Executive cabin.
  • Prices vary by flight and by market and will only be determined and presented to the customer during the check-in process. The customer will have final purchase decision for all eligible flight segments of his itinerary.
  • The Last Minute Upgrade Purchase fee is subject to all applicable taxes.
  • Passengers accumulate mileage, including Air Canada status mileage, as per original fare option they purchased.
  • Air Canada cannot guarantee to provide Business Class meal service to customers who make a Last Minute Upgrade Purchase.
You have every right to be annoyed. But I don't think AC is obligated to compensate you.
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