Originally Posted by
MME2YYZ
Following up on my lack of main meal on YYZ-LHR from March 26th, I found out that the SD has still not submitted their part of the on board claim form is this normal?
Abnormal in my experience.
But I'm also pretty sure this was a case of "crew accidentally skipped over you, had leftovers, and ate it before you pointed it out" (I've had that once (in many many many flights) before), which might give them a disincentive.
But I'd hope your copy of the stub would be sufficient to get this dealt with.