FlyerTalk Forums - View Single Post - Customer Service claiming hotel not eligible?
Old May 4, 2022 | 5:38 am
  #13  
dcmike
All eyes on you!
20 Years on Site
 
Join Date: May 2003
Location: CLT
Programs: OZ Diamond, BA slvr, Bonvoy Titanium, HH Gold
Posts: 4,486
I stayed at the 101 Hotel on points and had to follow up with Marriott to get the nights credit. I also stayed at the ION Adventure hotel and had to follow up for points and nights. Both were eventually credited, but I had to track them down. To be honest, I read the reviews here on Flyertalk for one of the hotels and people mentioned they routinely do not credit. Beautiful hotels with great service otherwise.
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