OK, so WHICH? magazine/ website are interested and have asked for some details. If it is ok with the forum, i have sent a link to a few threads on here.

A Cabinet Minister I know quite well has had an email from me - they have given me a couple of contacts to raise issue with re commercial practice of airlines in UK.
Finally, my Aunt (in law)'s MP is a well known front bench SNP MP and has said they will raise at PMQs! - which will be quite funny if they manage that and raise the "chaos that is rampant in the supposed National Flag carrier of the UK airline industry" lol

Anyway - Still doesn't help my marital strife, and that's NOT CWS fault at all1