FlyerTalk Forums - View Single Post - Why was my flight delayed? Help please.
View Single Post
Old May 3, 2022, 2:25 pm
  #4  
MSPeconomist
A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
Originally Posted by SK AAR
Welcome to FT!

You should have posted your Q in the LH forum for better/more detailed response. However, you don't need to state why the flight was delayed in order to request EU Reg. 261/04 compensation from LH. Just submit a complaint on the LH webpage that that you were rerouted due to delay of LH 577 and that you arrived BHX 22 hours later than scheduled.

Be prepared that LH will most likely deny your claim (this appears to be the strategy of LH for most claims) and that you may have to reply firmly maintaining your claim. If the delay was caused by extraordinary circumstances, there is no right to compensation under the EU Regulation. LH will explain to you if this is the situation.
Even if there's no compensation due, LH would have a duty of care. For a 22 hour delay, this would mean that LH pays for a hotel room and a couple meals, maybe a phone call too and transportation between hotel and airport.
MSPeconomist is offline