FlyerTalk Forums - View Single Post - What is the BA policy on crew posting social media from their flights?
Old May 3, 2022 | 2:46 am
  #1  
Davidleeds
 
Join Date: Dec 2021
Programs: American, Hilton
Posts: 9
Question What is the BA policy on crew posting social media from their flights?

Does BA have a social media policy for its crew?

Another wonderful visit to SAN to see my family, great flight outbound on the 350…. Wonderful aircraft, great suites, real upgrade for the route, no faults at all.

Returning over the weekend to be greeted by [crew member name redacted] who seems to have dropped all aspects of wanting to deliver the service and now seems to spend her entire flight phone in hand focusing on getting shots and videos for social media.

Let me explain….

Aircraft slightly late in…. Crew at gate, photo shoot begins.. several minutes of snapping away meaning gate staff cannot get to the podium to conduct their duties.

What really bothers me is when the aircraft is late and the crew are cleared to go on, go on and get things done…. This woman is constantly clicking away taking pictures and videos,

On board, wonderful service by [crew member name redacted], a lovely warm greeting, go to the restroom to change to get comfy for the flight and guess who is filming a video, [crew member name redacted] … talking to the phone about the galleys on 350. If I see this posted with me I will be making an official complaint to BA.

Again in flight, wonderful service by [crew member name redacted], but it’s just constant. [crew member name redacted] is on her phone taking pictures and videos of literally everything.

Final straw for me was her clearly recording herself delivering the welcome to LHR message.

Think the question I went away thinking, ‘Does she want to be a social media star or a member of cabin crew.’ Because on this flight and my last one with her it’s clear she has no interest in being crew…

what is the BA policy on crew posting social media from their flights..,. I deleted my socials a few months ago and don’t miss them at all. My company policy is very clear, not in work time or anything involving work, but I would love to know what BAs policy is and if she is breaching them.

Last edited by NWIFlyer; May 4, 2022 at 12:25 pm Reason: Remove crew member names to comply with IB privacy policy
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