Another LHR-GLA has been cancelled, this one for my sis in law and 92yo aunt, in June. However, the booking says, “ we’ve booked you on the next available flight” and they have booked a flight at about 10pm. The original flight booked was about 4pm. When I decide to look for alternatives, rather than just confirm the flight, there is plenty availability on the flight at about 4.30pm?!
why didn’t BA (IT systems) book this flight? So many other infrequent travellers must just press the “accept” button?