My early morning LHR-FRA has been cancelled and rebooked onto 7pm departure same day. I need to be there for the morning so will have to travel on the 7pm departure the day before.
In a similar situation last time, BA reimbursed me for the hotel stay for my booking but my family member in same situation was denied reimbursement. Is this an area where we're reliant on BA's goodwill or is it a clear cut duty of care issue? (Keeping in mind they're rebooked us on evening flight which is +12h from original departure and I'm asking for -12h departure, which then triggers need for hotel.
Secondly, I'm travelling with 2 friends on this booking and ideally we wouldn't want to share rooms. Are we ok to book 3x rooms at up to £200/night or is the expectation that we would share a room?