FlyerTalk Forums - View Single Post - How do you handle a seat change request? Do you ever feel like a jerk for saying no?
Old May 2, 2022 | 6:50 pm
  #101  
VegasGambler
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Join Date: Oct 2014
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Originally Posted by zombietooth
I've never been moved out of an exit row but I have seen numerous late boarders removed for being unable to speak English (i.e. being unable to understand the flight attendant). In one instance, an FA even tossed an older woman whose son was translating for her, saying that the FAA required everyone in an exit row to be able to understand flight crew instructions.
That is the correct thing for the FA to do. She should never have been allowed to board with that seat assignment; the GAs are supposed to ask if you are able and willing to assist. If you don't understand the question you get moved to another seat.

Unfortunately many FAs turn a blind eye to this; it's nice to hear that some actually follow the safety rules.
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