Originally Posted by
joachimm
So I called back and the rep explained how it works. Companion Certs cannot be reissued (let's just accept this as fact).
What you can do is cancel the ticket and use the canceled ticket #s to purchase new tickets within a year of travel of the original ticket. In my case, my ticket has $450 credit and my Wife's ticket has $99 + $33 in fees.
A little confusing but in the end, what I was looking for. I'm not trying to use it for someone else.
I'm sure someone on this thread has basically said this but it didn't click.
You laid it out nicely. This is my experience as well. Essentially, you are shelving the ticket while retaining the Companion Certificate and value. When I did that, AS did reissue the GGUs I had used as well. It is very generous of AS since the companion certificate & GGUs, in my case, had long expired. The GGUs reissued were valid through 12/2023.
As for companion certificates being reissued, I have one in my account labeled "Reissued." It can be done but likely requires extenuating circumstances, as mine did.
James