FlyerTalk Forums - View Single Post - Sheraton New York Times Square Hotel (was Sheraton NY Hotel & Towers) [Master Thread]
Old May 1, 2022 | 1:36 pm
  #409  
SEA-Flyer
1M
50 Countries Visited
All eyes on you!
25 Years on Site
 
Join Date: Feb 2001
Location: SEA once more (previously CDG and NRT)
Programs: Former DL DM and UA 1k, now a J class free agent (UA Plat, DL Plat, AS MVP Gold, Marriott Titanum)
Posts: 2,458
Anyone have a good email contact for this hotel?

Completed a 1 week stay last month - booked two rooms. The hotel charges a daily destination resort fee per room, but credits you back $30/day per roomthat can be used for food & beverage credit. When looking at the bills, I can see that they gave me the credits on one of the rooms but not the other. When I've called the front desk they've looked at the bills and agreed that they are in error, and promised to send it on to get fixed, but nothing has happened.
SEA-Flyer is offline