FlyerTalk Forums - View Single Post - BA Covid-19 Flight cancellations, rebooking, and refunds | Help and advice thread
Old May 1, 2022, 4:26 am
  #3541  
vintagepilot
 
Join Date: Mar 2017
Location: Lincolnshire, UK
Programs: BA GGL - maybe only briefly!
Posts: 1,380
Cancellation emails - but no alternatives offered?

Previous BA cancellation emails have shown the cancelled flight and the new flight they have selected. However, a couple of cancellations emails recently have shown the cancelled flight but not a suggested, or protectively re-booked, alternatives - is this the new norm?

One is to CDG where there are several other flights available on the same day, with one only 1hr 20m later, which would be mildly annoying but perfectly doable. Both have previously been FTVs and re-scheduled to the current itineraries. Neither has any re-booking option in MMB, and both say we need to call to sort it out.
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