Originally Posted by
_nate
Well I still have the SMS they sent about the 5k.
ETA: ah, sorry, I am an existing customer - I doubt you would have received an SMS if you were a new customer.
I received a similar SMS as a new customer. This is my first ever Barclaycard. I applied for the free Avios card on 01MAR, approved around 04MAR, received the card on 09MAR and didn't set about using it until April. I received a text towards the end of March advising the following:
Thanks for choosing our new Avios card. We know you may have seen some issues in the first few weeks and we're very sorry about that. We'll be adding 5000 extra Avios points to your BA Executive Club account within the next 6 weeks. Thanks for bearing with us. Your Barclaycard Team.
I followed up with a on-line chat via their app and was advised the apology Avios will hit my BA account in the next points cycle. According to the app, Avios will always post 2 working days after the 1st of each month.