Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, UA Silver, HH Diamond, IHG Plat, Hyatt Plat, Marriott Titanium, Nat'l EE, Avis PC, Hertz PC
Posts: 16,614
You can write in a complaint and ask for compensation, but you're not entitled to the IDB compensation established under DOT regulations as that only applies to oversale situations.
Did they ever tell you what the problem was that prevented you from checking in?