FlyerTalk Forums - View Single Post - Amex Reps Cold Calling to Explain Benefits?
Old Apr 30, 2022 | 7:32 am
  #10  
Super Mario
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Originally Posted by Polytonic
At this point it's probably pretty easy to figure out whether I've got a card just by snooping the flyers in my mail. I shred most of my stuff, but even then it's pretty distinctive. So, yeah, they knew I had a Biz Plat, but I also don't think it's a big secret I had one.

I had half a mind to say "I wasn't getting what I needed out of it because Google Fi doesn't count as a cell phone provider" but that's a discussion for the other thread.
I'm fairly certain scammers have more sophisticated methods than snooping through flyers. Some have gotten very good at this kind of stuff.

To me, it sounds like a legit call though. It seems similar to past AMEX behavior. Besides, just telling you about your card isn't really probing for too much personal info, I guess? It sounds to me like it is some sort of retention effort.
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