Here is an update (2 new, 1 renewal passports, regular process):
3/23 - Applied from field office (Palm Beach Gardens, FL)
4/4 - In Process (locator 42 = New Orleans, LA)
4/5 - Checks cleared
4/26 - Approved and Shipped
4/28 - Delivered
New passports are shipped from LA, which included our original documents, too. All the passports are NextGen. The old passport was punctured but the passport card did not get cut. We are not going to use it, but it is strange that they did not cut the card. Also, I contacted the congressman 10 days ago, but I am not sure if it affected any process. I did not pay for the expedite process. Good luck to you those who are waiting for their passports. It is a stressful process; at the end it took 5 weeks, which I think should be much faster.
Cheers,
I