Help! Booked myself on same reservation twice (and not my husband!)
Flying LCY-NCE this weekend, cash ticket booked back in September last year.
Just started to sort out details for check-in and I noticed that I have put my own name TWICE for the reservation, i.e. I am the first and the second passenger. (This must have happened because I chose the name from the drop down list in the HHA - it really shouldn't be possibe to do this on a decent website!)
Just called Gold line and got through to India. First they wanted me to send an email. Then they told me that it's not possible to change the name and my only option is to cancel the entire reservation.
I get that is the rule (albeit I am mightily pissed that ba.com allows you to choose the same passenger twice for a booking). I told him I will wait and call Newcastle tomorrow as I still have the Book With Confidence option to cancel until Sat morning.
Do I have a hope of any different outcome here?