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Thread: oneworld Emerald, but AA still charging for check bags?
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Old Apr 27, 2022 | 6:51 pm
  #5  
hyedmd
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Join Date: Apr 2020
Location: Colorado
Programs: Marriott Bonvoy Titanium; AS Titanium; BA Silver; UA Silver
Posts: 528
Originally Posted by KuBear
thanks for your answer. I went back to check the receipt and saw:

Check bags
Online - $30 1st bag, $40 2nd bag
Airport - no charge 1st bag, no charge 2nd bag.

I assume "airport" means ticket counter.
I have the same issue today. Called AA customer service, and they said they see my Emerald status with AS and they know that I should have 3 checked bags for free. They suggest just bringing the bag to the airport and checking it with the AA representative.
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