Originally Posted by cheshirepete

An update from me. I’ve had my card about 2 weeks now with the £200 limit. I’ve been making small transactions in the meantime. I’d previously uploaded the PDF statements twice and a few days later got the “cannot clearly read” email, and to do it all again, I’m not clear at this point if this is an automated system which tries to read the files, or human, as the PDFs are as clear as anything!

Anyhow, I decided to upload a 3rd time today, but try sending them as JPEGs instead, thinking perhaps their system is having issues with PDFs. However all 4 JPEGs kept saying they couldn’t accept them even at the point of uploading! Couldn’t fathom this at all. I gave up, and then decided to re save my original bank PDFs via Adobe as perhaps they were in a strange format from the Halifax. I then got multiple errors trying to even do these. After 3 attempts I managed to upload them And got the Green tick.

Its a bit shambolic really, so I see what happens this time around, I might retry this once more again if this fails, as the files from Halifax have underscores in them, and I’m still thinking it’s some stupid little thing like this which is causing Barclays to keep saying they can’t read them!