This looks to be an errant invoice from another customer from back in 2019. Is this problem repeatable, meaning, does it come up consistently when you view your own statement or was it a one-time glitch?
You might consider escalating to one or both of these individuals:
Will Withington
SVP, North American Operations
[email protected]
Randal Narike
EVP, Customer Experience
[email protected]
Hope this helps!