FlyerTalk Forums - View Single Post - Test & Go Application Process changes
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Old Apr 27, 2022 | 6:53 am
  #444  
Lobster
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10 Years on Site
 
Join Date: Aug 2011
Location: UK
Programs: LH, PG, BA, SPG, HH
Posts: 325
Originally Posted by flyzabit
So I booked a trip in May via BKK back in March. I completed the Thailand Pass process with insurance, Test & Go hotel SHA++ hotel package with PCR for 1 night and booked a second night separately as "just" a hotel night.
Now that the RT-PCR / isolation until results requirement is being dropped as of May 1, should I just cancel the first night and rebook as another "ordinary" hotel night?
I wrote an email to the Test & Go email address but have not heard back yet.
I'd like to assume that they will accept the current QR code / Thailand Pass with insurance and let me cancel the hotel Test & Go package / rebook the hotel to just regular night rates without question.
Anyone have an insight?
My hotel proactively contacted me and asked what I wanted to do. I could cancel the entire booking for a refund. Or keep the parts of the booking I wanted eg the room and the airport transfer but no PCR test and get hotel credit for the cancelled services. As I am staying at the hotel anyway I kept the booking and will get the credit for the not required test
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