Originally Posted by
_nate
Yes, moan via the chat function in the app and they should refund it.
Note that despite what it says, it won't notify you of a reply. But it is far easier to check now and again than it is to phone them.
I'd do that too, but I am unable to activate the Barclaycard app on my phone. Originally it wouldn't even install from Google Play Store (advised my phone was "incompatible" even though it runs Android 8.0) and now I have installed it but it refuses to open - just keeps giving error messages.
On my phone, I'm having to rely on the Barclays Bank app rather than the Barclaycard app, and as such all Avios activity is currently invisible because its not visible on the website, or on the Barclaycard area of the Barclays Bank app, only on the Barclaycard app ..... which won't activate.
Like I said earlier: Complete shambles.