Originally Posted by
kilo
I would estimate over the last 10 years I have had more than 100 departures in various hotels (Marriott and Hilton), in which I did not ‘check out’ and I have never been charged anything extra.
Ditto. Until last month when I never got my folio and saw my stay was extended by a week for some reason. A few messages back and forth with the hotel sorted it but it was rather odd. Generally no issue though most hotels will just send a folio in the afternoon once housekeeping is done.