Originally Posted by joachimm

Called up today and asked "what are my options" for cancelling a paid ticket with a companion code, "can it be reissued" and got a plain and simple "no". I got the impression the rep was just not that familiar with some of the wiggle room that they might have and didn't want to extend the call or get into any additional work. I'm 100K and my companion, who's code it is, is MVP Gold.

Has anyone gotten a companion code reissued recently? Any tips for how to phrase the request? Next time I'll probably just straight up ask if they will reissued the cert, and mention my extremely impressive 100k status.