FlyerTalk Forums - View Single Post - Redeem avios for another person
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Old Apr 25, 2022 | 9:04 am
  #7  
nabeelj
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Join Date: Aug 2004
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Originally Posted by golfmad
It might be worth trying a different browser.
I tried 3 different browsers (Chrome/FF/Edge), as well as 3 different devices (PC/laptop/smartphone), I had the same issue.

I found another post here (can't find the post right now) that suggested it's a security feature for accounts that haven't redeemed in a long time. Not sure if that's true.

I ended up calling yesterday and booking. Agent says he has heard of this issue, but does not know how to resolve it.
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