On the other hand, the staff were younger and much more eager to please than on my previous trip (maybe 8 years ago). Maybe the aunties have been fired?
AI has redone the rostering on flights, the crew can pick stations based on interest and not seniority, so aunties are not automatically assigned to the F/C cabin.
ET had a longer article on AI/Tata this weekend:
https://economictimes.indiatimes.com...w/91037167.cms
Its patchy though, the article starts with a watermelon anecdote which can't be true since the catering is outsourced at AI to SATS, a subsidiary of Tata
