Originally Posted by kaninchen

We might not be the only ones and we presume that many AA and AAdvantage customers could be affected by this, in particular those who e.g. only fly sporadically.
We havent checked the balance of our AAdvantage frequent flyer miles accounts for a longer period of time and when we recently logged- in again, we had to realize that our miles had expired
and the account balance was on zero. Apart from personal reasons like e.g. illness etc., one major reason why we did not fly and did not make any new bookings and did not care
anymore about our frequent flyer miles accounts was the global pandemic and all the uncertainty.
There used to be a global travel ban and almost all countries of the world had closed their borders and imposed strict rules and restrictions e.g. like strict qarantine rules etc.
Nobody could say with certainty, when international travel would become possible again. Apparently right now the countries of the world are gradually reopening their boders
and you can observe that travel bans and other restrictions are lifted. However, our miles are gone. As we mentioned before, we do believe that many AA customers could find themselves exactly
in the same position right now.
AA offers to buy back all expired miles of the last 24 month, but the price to do so is quite expensive and the offer is not very attractive for us from our point of view.
So our idea would be to write an open letter to the new AA management or to start an online petition and ask AA to offer all its customers to rebuy or reinstate expired miles at an attractive price or rate.
Yes, we do know that AA generously postponed the expiration date of collected frequent flyer miles and I think that they did it even twice since the pandemic had started, however, due to the
athmosphere of uncertainty we hesitated to make any new bokings or to check the balance of our accounts. So what would you think, would it make any sense to start an online petition?
We would be able and willing to pay e.g. 500,- US- Dollars in order to reinstate ot reactivate 100k miles, but we cannot pay 1000,- US- Dollars or even more.
And please, dont write answers like: It is all you fault, because you could have ordered e.g. a bunch of flowers or could have gone to a restaurant in order to extend the validity dates of our miles.
We are aware of this but it was the athmosphere of uncertainty in general that kept us away from using AA miles. All solution oriented answers and ideas are welcome and highly appreciated.
And look at the big competitor airlines of AA in the market: United Airlines and Delta Air Lines frequent flyer miles do never exipre.