Originally Posted by
Schultzois
I haven’t tried Peru, but LATAM Brasil won’t work at all on the Brazilian site if you’re using a non-Brazilian card or don’t have a Brazilian address/CPF. The LATAM US site SOMETIMES works, although fares are always either a little higher there, or sometimes multiples higher. I will clarify that this happens to me even though I’m physically in Brasil. The problem is not having a Brazilian bank card and CPF/Address.
Yeah, discovered this issue earlier in the year too. But luckily moving to their German website I was able to buy the ticket. At first it failed there too, but then a couple of days later it worked.
Originally Posted by
Schultzois
Another tip, don’t try too many times before calling… each time you go through the process and get to the payment page, a temporary reservation is made (they don’t give you the locator number though…) and you can easily end up forcing yourself into a higher fare category when you do call as you’re already blocking inventory due to all the earlier attempts.
This is indeed good advice. I didn't think this would be happening, until the airfare I was looking for just disappeared. Waiting for a few hours it reappeared, but of course, then it's just a lottery of whether the airfare will be taken by someone else or not.
Originally Posted by
Schultzois
Sometimes I really wonder how LATAM manages to sell to anyone. For many years their system of receiving money from us has been a complete shambles.
I've tried reaching out to them on FB and their team there has tried to help. But out of the two times when I couldn't buy online, they couldn't help either. They did offer to call me by phone and take payment that way, but luckily thus far I have always found alternative routes that the payment worked for.
Hopefully, they will fix this issue because buying through OTAs is really not something I want to have to do.