Originally Posted by
GHA_Insider
Sorry, I missed this question earlier and I hope it all processed properly soon afterwards. It should happen at the same time that your night credits are recorded. If not, you should contact customer care:
https://www.ghadiscovery.com/support/create_ticket
It is possible that the brands are not treated as different brands for tier purposes: for example PARKROYAL and PARKROYAL Collection are treated as the same brand, even though they sometimes appear separately in marketing materials.
Hi - I sent a message to you regarding a question I have re: status match. If you could please take a look. Thank You.