I normally wouldn't take the time to write about an airport Holiday Inn, but this is an exception.

One night, free night cert, Platinum. Hotel shuttle is free. I can only speak for a domestic arrival. Exit baggage claim and go to the Directo Taxi desk. The desk will arrange shuttle for you. Runs every 15 minutes (but I don't think 24/7).

I did see some walk-ins from the airport. That walk would have been treacherous, FYI; two traffic circles to dodge along the way.

Every staff member, from the front desk, to security, to the bellhop, to the F&B staff were fantastic.

I am a credit card Platinum and never have any expectations at a HI. Upgraded to a corner room on the top floor with a full view of the airport and a window that opens. Huge room with a very nice recliner placed well enough to enjoy the airport views. I had dinner, a burger, but the meat was not that great. I'd recommend something else. In the morning, I went downstairs to buy a cup of coffee and maybe a breakfast sandwich. Only the buffet was available. I asked her how much. 'What is your room number?' 'You have complimentary breakfast and I'll get you a takeaway box.' 'Would you like coffee to go?' 'Yes, please.' I'll prepare your coffee while you get your food. Service with a smile! (My reservation did not state anywhere that breakfast was included; I did see some people paying, so I guess an IHG Rewards benefit?)

There is a coffee make in the room, but the cord is so short, it does not reach any of the outlets. Not sure how it is supposed to be used.

FYI...