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Old Apr 22, 2022 | 10:01 pm
  #10  
Sopwith
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15 Years on Site
 
Join Date: Feb 2007
Location: YVR
Programs: Erstwhile Accidental AC E35K
Posts: 3,181
So to close this loop, the errant iPad arrived home today. Lessons learned:
  1. Don’t be so careless next time.
  2. Set up the Find My Device app. It worked surprisingly well, even when it was out of cellular and wifi range. There is a feature that allows you to send your contact info to the locked screen and sound a tone, but it appears that it needs a wifi connection to work, which the finder won’t be able to do if the screen is locked. Maybe if the iPad has a cellular card it works better.
  3. File a Lost Item Report. WestJet appears to contract this service out to something called Chargerback. (It seems there may be many lost chargers out there.)
  4. Be proactive. After filing the report I received at least three robo-emails prompting me to update the info. Even thought I did, telling them exactly where it was and how and when it got there, I didn’t hear anything via that route. It wasn’t until I independently made phone contact with the person at YYC who had it that a match was made between the found iPad and the Lost Item Report. It’s not clear what would have happened without that contact.
  5. If you have lost an iPad, there’s another found one at OGG. I have their direct number if you need it.
  6. Praise be upon the FlyerTalk community and the helpful crew member.
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