FlyerTalk Forums - View Single Post - Problems with a lounge bartender (How would you handle a situation like this?)
Old Apr 20, 2022, 4:08 pm
  #10  
Tintin
 
Join Date: Aug 2002
Location: NYC
Programs: AA EP, HH Diamond, Admirals Club, Global Entry
Posts: 417
Op here. Just spoke with one of the manager at ORD club. Her name is Lana. She was infinitely gracious and profusely apologized. She took it very seriously and will retrain the bar tender. We walked by the other bar and the bartender at the other bar made me a delicious cherry mix with diet coke. Apparently the first bar tender has a tendency to flip out. I a! running to catch my flight now. Will post more later. Thank you all for quick response. When you are at ORD club and need any help, look for Lana.
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