Duration of stay changed while in hotel
So I checked into a Marriott property on April 8th. Check-out is scheduled for May 3rd, a total of 25 nights. Full amount paid upon check-in on the 8th.
I randomly checked my Marriott app today and noticed that my current stay is showing as April 16-May 3. Somehow my stay was reduced in the system from 25 to 17 nights. I checked my “past stays” and nothing is showing there.
i went to the front desk and they said they have no clue what happened and that I should contact Marriott.
i have done so, but while i am waiting, i was wondering if anyone else ever experienced this? My gut feeling tells me i will never receive the points / nights for April 8-16 unless it is fixed manually.