FlyerTalk Forums - View Single Post - Delta Extensive Hold Times during COVID-19 (consolidated thread)

Apr 19, 2022, 10:43 am

#2196

CloneCones

Join Date: Aug 2017

Location: Chicago

Programs: United-1K, Marriott-Titanium Ambassador, Hyatt-Globalist

Posts: 215

I just want to say as a DM I haven’t needed to wait longer than 5min in a few months.

Now them waiting on hold to use a RUC can take like 40min. No idea why they have to call a special line to do it.