FlyerTalk Forums - View Single Post - Amex Centurion / Platinum concierge vs paid alternatives
Old Apr 18, 2022 | 5:44 pm
  #14  
synzero
 
Join Date: Jul 2019
Location: Los Angeles, CA
Programs: American Express Platinum, Chase Sapphire Reserve
Posts: 625
Originally Posted by NotSoMuch
Didn't know Aspire handles for Amex US -- always think of them as having an Asia focus with different Singapore PB cards and Citi Ultima.

Do you know who Amex UK outsources to (if they outsource) btw?
Given the fact that the concierges for Platinum appear to be outsourced to foreign countries now, it's not clear to me it is still Aspire handling this for the US. I wonder if they've changed companies again, or if Aspire itself is cutting costs by outsourcing.
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