Originally Posted by
s0ssos
Where did you get 3 miles?
Cranky return attendant once. It helps to take a photo of the IP before driving off when picking up the vehicle. Both for mileage and fuel considerations.
Below is the language from National's program rules:
The fuel charge at the rate shown on the Rental Contract Summary. If the fuel charge is based on consumption and Vehicle is returned with less fuel than when rented, the charge shall be for the Owner’s estimated difference in fuel level. The difference in fuel level will be calculated based on the difference shown on the fuel gauge (rounded to the nearest 1/8th) between rental date and return date or as determined by Vehicle’s telematic system. If Renter purchases the Fuel Service Option, then Renter’s fuel charge shall be the per gallon charge multiplied by the fuel tank capacity of Vehicle rented. Renter shall not receive a refund or credit if Vehicle is returned with more fuel than when Renter received it or for any unused fuel. The fuel charge is not a retail sale of fuel.
Every mention of "fuel level upon return" in the 200-page Emerald Club T&Cs refers back to the "fuel level when rented". Take those photos, folks.