Originally Posted by
Zorak
I paste together a doc with those instructions on one side and a screenshot of the eGC email showing the number and PIN on the other and give that to the front desk when using.
It shouldn’t be like that! 🤦♀️
Originally Posted by
The Road Goes On Forever
With that said, the property should have some type of procedural FAQ binder or "how to" fallback for things you don't see often but are still realstically possible.
There is such a thing. When I wrote up the procedure for the wiki, I was taking notes on the steps the FDA was following in her manual (even though she wouldn’t let me take a screenshot).
Happy says she’s seen a couple of instances where the FDA was able to scan a physical gift card but I’ve never seen that. I’ve seen lots of agents try, but always without success.